Need Help?
If you have any questions about ordering, delivery, or returns, you will find the answers here. We have brought together the most common queries to make your experience with Miller & Ash as straightforward as possible.
Frequently asked questions
We aim to deliver all UK orders within 4–7 working days. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Yes, we offer free delivery on all UK orders. There is no minimum spend required.
Yes. You can return your order within 30 days of delivery. Items must be unworn, unused, and in their original condition.
To request a return, please contact our support team using the Contact page. We will provide you with the return instructions.
Yes. Once your order has been shipped, you will receive an email with your tracking number so you can follow the delivery.
If your order has not yet been processed, we may be able to cancel it. Please contact us as soon as possible.
Orders are usually processed within 1–3 business days. Once dispatched, delivery typically takes 4–7 business days. You will receive a confirmation email with tracking information.
Yes, Miller & Ash ships across the United Kingdom using Royal Mail. All orders include free shipping, and you will receive tracking details once your order has been dispatched.
We recommend checking our size chart on each product page for the best fit. If you are between sizes or unsure, we suggest choosing one size up for added comfort.
Still need help?
Free shipping on all UK orders.
Easy returns within 30 days.
Safe and secure payment.
Help is available anytime you need it.