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Frequently Asked Questions
How long does it take to process my order?
How long does it take to process my order?
We will work quickly to ship your order as soon as possible. After placing your order, you’ll receive a confirmation email with all relevant details, including your order number. Standard order processing takes 1–2 business days.
How long does delivery take?
United States delivery usually takes 7-10 business days, depending on your location and distance from major distribution centres.
How can I request a return or exchange?
To initiate a return or exchange, please contact our customer service team via our Contact page. Include your order number and details of the item(s) you wish to return or exchange, and we’ll guide you through the next steps.
What types of payments do you accept?
What types of payments do you accept?
We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, UnionPay and Visa.
Is my payment information secure?
Absolutely. Your security is a top priority. Our website uses industry-standard encryption and secure payment processing to ensure your data is protected at all times.
How can I contact Miller & Ash?
If you have any further questions or need help with your order, don’t hesitate to get in touch, we’re here to help! You can contact us here.
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